Shipping Policy
At GoodWebFood, we are thrilled to offer FREE Standard Shipping on all orders within the contiguous United States. We believe that getting your daily essentials delivered to your door should be effortless.
1. Free Shipping & Delivery Area
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Shipping Cost: $0.00 (100% Free) on all orders.
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Delivery Area: We currently ship to physical street addresses within the 48 contiguous U.S. states. (We do not ship to P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. territories at this time).
2. Order Processing Time
All orders are processed and packed within 1-2 business days (Monday through Friday, excluding major U.S. holidays) after you receive your order confirmation email.
3. Estimated Transit & Delivery Time
Once shipped, standard ground delivery typically takes 3-5 business days depending on your destination. Please note that transit times are estimates and may occasionally be affected by severe weather or carrier delays.
4. Shipment Confirmation & Order Tracking
As soon as your order leaves our facility, you will receive a Shipment Confirmation email with your carrier tracking number(s). Tracking information typically updates within 24 hours.
5. Damaged or Lost Packages
Your satisfaction and order safety matter to us. If your package arrives damaged or is lost in transit, please contact our support team within 48 hours of the expected or actual delivery date at support@goodwebfood.com or call +1 (626) 558-7232 with your order number and photos (if damaged). We will promptly investigate with the carrier and arrange a replacement or a full refund at no additional cost to you.